Ren Newman

LinkedIn | ren@fahrenheitco.com

Hey there, I'm Ren – I believe great products and user experiences are built on understanding people and solving real problems. As a Marketing Operations specialist with 5+ years of experience (plus 8+ years of baking and customer support experience), I combine technical expertise with a passion for human-centered solutions.

Currently managing communications for a 2M+ user base, driving 250k+ quarterly app interactions and 20k+ paid conversions. I transform complex challenges into elegant solutions while fostering connections between people and products through cross-functional leadership and mastery of tools from Jira to Braze and beyond.

Going (FKA Scott’s Cheap Flights)

Specialist | 2021 – Current

– Driven 250k + unique interactions in app since ‘24 launch; taken from 0-1

– Strategized marketing campaign that led 9K freemium members to convert to paid accounts

– Launched competitive analysis that drove internal initiatives and projects

– Communicated targeted messaging for 2M+ users resulting in over $100k in revenue in H2 2024 through email, push and direct B2C emails/surveys

– Drove retention and engagement by developing targeted flight deals based on destination data and travel intent.

– Demonstrated success in startup environment working collaboratively with Product, Engineering, Design, Member Success, Data & Insights

– Demonstrated business acumen and leadership through ongoing peer training

AsmythCo.

Product Manager | 2020 – 2021

– B2B Customer account management

– Product line R&D to launch new card designs to targeted demographics (PMF)

–0-1 product launch from concept to tangible good

Buon Giorno

Team Lead Manager | Head Baker | 2018 – 2020

– B2B Customer account management

– Baking R&D to launch new items targeted to 3 different location demographics

–Training new team members and managing workforce scheduling

Trust Printshop

Quality Specialist | 2016 – 2017

– B2B Customer account management

– Data analysis for inventory workflow and distribution

–Cross departmental management and lead time management

Spiral Diner

Lead Baker | Team Lead | 2015 – 2016

– B2B Customer account management

– Data analysis for inventory workflow and distribution

–Supply chain management; daily workflow/baking inventory and menu planning/recipe testing

Awards

‘Be Human’ Award Winner

2022, 2023, 2024

Silo Buster

2022

MBA Capstone Excellence Award

Phi Theta Kappa & Dean's List Scholar

2021

2021

Education

Western Governors University

MBA – Marketing / Project Management
Conscious Capitalism

Skills

Design & UX

Project Management
& Technical

  • Jira

  • Monday

  • Notion

  • Trello

  • AppsFlyer

  • Sidekiq

  • Process Optimization

  • Strategic Storytelling

  • Cross-functional Leadership

  • Figma

  • Final Cut Pro

  • Unbounce (currently learning)

Communication
& Collaboration

Marketing
& Analytics

  • Slack

  • Loom

  • Zoom

  • Microsoft Teams

  • Google Workspaces

  • Kustomer

  • Zendesk

  • Data-driven Decision Making

  • Customer Advocacy

  • DEI initiatives (planning, collaborating, training, etc.)

  • Preset

  • Braze

  • Hootsuite

  • Zapier

  • QuickSight

  • SurveyMonkey

  • Iterable

“Ren is an absolute force. They take ownership like no one else, always putting people first while driving real, measurable impact. Managing a 2M+ user base, they’ve led 250K+ unique app interactions with smart, strategic communications that actually move the needle.

But what makes Ren stand out isn’t just their execution—it’s their mindset. They never settle, always pushing for better by asking the right questions, optimizing processes, and making sure we’re not just keeping up but staying ahead. Their user-generated research initiatives sparked major conversations around competitors and how we can be fully on our members’ side. The result? A stronger product, expanded market reach, and a more engaged customer base.

Winning the Be Human Award multiple times isn’t just a nice-to-have—it’s proof of how they show up. Ren leads with both technical expertise and genuine care, making them the kind of cross-functional collaborator every team dreams of. They turn complex problems into elegant, scalable solutions and always bring a data-driven, high-impact approach. If you get the chance to work with them, take it.”

Rob Medina
Director of Customer Success | LinkedIn

“Ren is a valued member of the Going team, raising the bar in every position she's held, from Member Success customer advocacy to Product Operations and Marketing. She consistently strives to develop her professional skills and learn new areas of the business, jumping in anywhere she sees an opportunity and holistically elevating company performance.

Ren's outstanding work ethic often leads her to go above and beyond role descriptions, leading projects outside her scope of work such as a comprehensive competitive audit, consumer research, and several initiatives to create more efficient processes. On top of these impressive contributions, Ren is a kind, empathetic, compassionate, and caring colleague and collaborator and an absolute joy to work with. I truly hope our professional paths will cross again!”

Lori Dennis
Senior Manager, Lifecycle & Web Marketing | LinkedIn

“Ren is among the most driven people I've ever met. I had the pleasure of being her manager for a year, and she astounded me daily with her level of self-motivation and initiative. She works efficiently and well, taking both positive and constructive feedback with grace. She incorporates that feedback with aplomb. Best of all, she gives feedback just as well as she takes it. Upward feedback is a tough skill to learn, but Ren is either a natural or has been working on it for a long, long time. Ren is all about getting to the heart of a problem and solving it in a data-driven way. I'm excited to see what she chooses to do in her career with her brains, her heart, and her courage.”

Shelby Bouck
Assistant Branch Manager | LinkedIn